Terms of Use
This document is an electronic record under Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes under applicable Indian laws. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published and shall be construed in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of Wooden Hut website.
User Agreement
Amendments to the User Agreement
Important Disclaimers:
- Platform and its suppliers, affiliates and service providers provide the Website and services on “as is” basis and without any warranty or condition, express, implied or statutory and specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. You expressly agree that your use of the Website is at your risk.
- The responsibility of the correctness of the declarations displayed on the Platform in relation to the products shall lie with You.
- The Platform, its associates, affiliates and service providers and technology partners make no representations or Warranties about the accuracy, reliability, completeness, and/or timeliness of any content, or information/declarations provided by the Merchants for their products pursuant to compliance under the Legal Metrology (Packaged Commodities) Rules, 2011 (as amended) and the Legal Metrology Act, 2009, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted.
- The Website is only a venue where users may meet and interact with one another for their transactions. Platform is not and cannot be a party to or control in any manner any transaction between two users of the Website. Platform neither recommends You to buy or sell any goods or services on the Website nor endorses any such goods or services nor provides any guarantee, warranty or assurance with respect to any goods or services made available on the Website. Further, Platform does not guarantee, warranty or provide any assurance on the behaviour of any user of the Website including any guarantee, warranty or assurance that any user (whether buyer or seller) will complete any transaction or act in a prudent manner. Save as otherwise provided in the clause titled “Limitation of Liability”, Your sole and exclusive remedy and Platform’s sole and exclusive responsibility and liability is to provide You necessary information (subject to the Privacy Policy and applicable laws) for You to deal with other users of the Website (including the sellers listed on the Website) with respect to any dispute.
- You understand, agree and acknowledge that Platform uses third party service providers to store and process Your personal information and other information which You provide to the Platform (as more specifically identified in the Privacy Policy) and such third parties may store and process your personal information in a country or state which may not have jurisdiction over You and / or such country or state may not have any data protection or data privacy laws or such country’s or state’s data protection or data privacy laws may not be as strong as the country or state having jurisdiction over You or over the Platform. You agree and understand that Platform provides no guarantee, warranty or assurance that such third party service providers will protect Your personal information and Platform shall not be liable for any actions, commission, omission, misconduct, fraud or negligence (whether in contract or tort or under public policy) of these third parties unless such actions, commission, omission or negligence of the third party is attributed to a direct cause of misconduct and gross negligence of Platform.
You agree that the aforesaid disclaimers shall be in addition to any other disclaimers given in this User Agreement.
Electronic Communications
Membership Eligibility
Membership Benefits
Your Account and Registration Obligations
If you use the Website as a Registered User, you are responsible for maintaining the confidentiality of your User ID and Password. You are responsible for all activities that occur under your User ID and Password. You agree, inter alia, to provide true, accurate, current and complete information about yourself as prompted by Website registration form or provided by You as a Visitor or user of a third party site through which You access the Website. If you provide any information that is untrue, inaccurate, not current or incomplete or Platform has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, Platform has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.
You hereby grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights you have in Your information, in any media or medium now known or developed, produced, invented or used in future, with respect to Your information.
Fees and Services
Taxes
Use of the Website
- You are solely responsible for Your Information, and the Platform and the Website act only as a passive conduit for your online distribution and publication of Your Information. You shall not host, display, upload, modify, publish, transmit, update or share any information or share/list(s) any information or item that:
- 1. Belongs to another person and to which You do not have any right to.
- 2. Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986.
- 3. Harm minors in any way.
- 4. Infringes any patent, trademark, copyright or other proprietary rights or third party’s trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items.
- 4. Violates any law for the time being in force.
- 5. Deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature.
- You shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
- You shall not create liability for Platform or cause Platform to lose or disrupt (in whole or in part) the services of our service providers or other suppliers.
- You shall not link directly or indirectly to or include descriptions of items, goods or services that are prohibited under the User Agreement or any other applicable law for the time being in force including but not limited to the Drugs and Cosmetics Act, 1940, the Drugs And Magic Remedies (Objectionable Advertisements) Act, 1954, the Indian Penal Code, 1860, Information Technology Act 2000 as amended time to time and rules there under.
Platform for Communication
The Website is only a venue where users may meet and interact with one another for their transactions. Platform is not and cannot be a party to or control in any manner any transaction between two users of the Website.
All commercial / contractual terms are offered by and agreed to between buyers and sellers alone. The commercial / contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to goods and services and after sales services related to goods and services. Platform does not have any control or determines or advises or in any way involves itself in the offering or acceptance of such commercial / contractual terms between buyers and sellers. Without prejudice to the foregoing, the Platform may provide certain transaction support services to seller and buyers of the website as provided in various rules and policies on the Website.
Platform is not responsible for any non-performance or breach of any contract entered into between users. Platform cannot and does not guarantee, warrant, assure or ensure that the users will perform, undertake, consume or conclude any transaction concluded on the Website. Platform shall not and is not required to mediate or resolve any dispute or disagreement between users.
Platform does not make any representation or warranty as to the attributes (such as quality, worth, marketability, etc.) of the items or services proposed to be sold or offered to be sold or purchased on the Website. In particular, Platform does not implicitly or explicitly support or endorse the sale or purchase of any items or services on the Website. Platform accepts no liability for any errors or omissions, whether on behalf of itself or third parties.
Platform does not make any representation or warranty as to the attributes (such as legal title, creditworthiness, identity, etc.) of any of its users. You are advised to independently verify the bona fides of any particular user that you choose to deal with on the Website and use your best judgment in that behalf.
Platform is only providing a platform or venue for communication and it is agreed that the contract for sale of any of the products or services shall be a strictly bipartite contract between the seller and the buyer. At no time shall any right, title or interest over the items vest with Platform nor shall Platform have any obligations or liabilities in respect of such contract, except for certain transaction support services as provided in various rules and policies on the Website.
Platform is not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of items which are out of stock, back ordered or otherwise unavailable. All items are offered only for a restricted time and only for the available supply.
You release and indemnify Platform and/or any of its shareholders, directors, officers, personnel and representatives from any cost, damage, liability or other consequence of any of the actions of Your on the Website and specifically waive any claims that you may have in this behalf under any applicable law.
Platform cannot control the information provided by other users which is made available on the Website. You may find other user’s information to be offensive, harmful, inaccurate, or deceptive. Please use caution and practice safe trading when using the Website.
The function of the Platform is limited to providing access to a communication system over which information made available by You is transmitted or temporarily stored or hosted. The Platform observes due diligence while discharging its duty as an intermediary under the Information Technology Act, 2000 and also observes such other guidelines as the Central Government may prescribe in this behalf. The Platform does not:
- initiate the transmission;
- select the receiver of the transmission; and
- select or modify the information contained in the transmission.
Therefore, pursuant to the provisions of the Legal Metrology (Packaged Commodities) Amendment Rules, 2017, the responsibility of the correctness of the declarations displayed on the Platform in relation to the products shall lie with You.
Privacy
Payment Facility
Breach
Without limiting other rights and remedies, Platform may limit your activity, immediately remove your information or buys, or end your listing, warn other users of your actions, immediately temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to the Website in the event, but not limited to:
Platform may at any time at its sole discretion reinstate suspended users. Platform reserves the right to recover any amounts due and owing by you to Platform and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.
Selling
General
None of the provisions of the User Agreement shall be deemed to constitute a partnership or agency between You and Platform and You shall have no authority to bind Platform in any manner whatsoever nor shall Platform have any authority to bind you in any manner whatsoever. All the services provided by the Platform shall be as independent contractor and on principal to principal basis.
If any clause of the User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the User Agreement.
This Agreement sets forth the entire understanding and agreement between You and Platform with respect to the subject matter hereof.
In Platform’s sole discretion, Platform may transfer its rights and obligations under this Agreement, assign this Agreement or novate this Agreement without your prior express consent. However, Platform on reasonable efforts basis and if practicable may provide You with an advance intimation of any such acts.
Other Complaints
Governing Law
Arbitration
Woodenhut Credits Terms and Conditions:
The woodenhut credits are only provided on Confirmed Orders.
Woodenhut Credits can be used to redeem 20% of the value of per product in the order, with a max cap of up to Rs.2000 per product. For instance, if you have 10000 credits in your wallet and your product value is Rs.6000 then you can redeem up to 1000 woodenhut Credits for the product since the max cap of discount for that product is Rs.1000. The credits will expire in 5 days from the date of issue.
All woodenhut credits are non-refundable, non-transferable, non – negotiable and are subject to expiry.
All unutilized cashback credits upon expiry become invalid and cannot be refunded.
Woodenhut Credits used up in orders cannot be refunded.
These terms and conditions are read in conjunction with the terms and conditions as applicable on the woodenhut Promotions.
Woodenhut reserves the right, at its sole discretion, at any time to extend or reduce the validity of woodenhut credits, without prior intimation or communication.
Woodenhut reserves the right, at its sole discretion, at any time to cancel any or all Woodenhut credits already provided on Confirmed Orders, without prior intimation or communication.
Disclaimers
Limitation of Liability
General Terms and Conditions:
2. The Bespoke Merchants shall not be facilitating any services directly for the customer without Woodenhut’s knowledge during the term of the project. The customer shall not approach the Bespoke Merchants without the knowledge of Woodenhut.
3. The customer and the Bespoke Merchants shall be responsible for adhering to all the terms and conditions as stated in the Service Agreement along with the SOPs, guidelines and other policies of Woodenhut.
4. Woodenhut reserves the sole right to modify or withdraw, fully or partially, the benefits offered under this initiative, without any prior notice, from time to time.
5. Woodenhut reserves the right to extend or restrict the scope of this initiative to various locations in India.
6. Woodenhut shall not be liable for any kind of direct or indirect as well as financial or non-financial liabilities which may arise in the future due to, including but not limited to, customer complaints, deficiency in services, misleading information etc. under this initiative.
7. The customer shall be responsible to make timely remittance as per the payment schedule mentioned above. Delay in remittance by the customer will entitle the Bespoke Merchants to stop the work. Any delay in project completion or costs incurred due to such delayed remittance by the customer shall solely be the responsibility of the customer. Neither Woodenhut nor the Bespoke Merchants shall be held accountable by the customer for such delays or increased costs.
8. The customer shall not be entitled to cancel the Order once the detailed finalised design, scope of work and BOQs are duly approved by the customer and the customer remits 40% of the project value as an act of Confirmation of the Order. The customer shall not be entitled to any refund once the customer remits 40% of the project value as an act of Confirmation of the Order. This is applicable for Modular Furniture as well as Onsite Work and Project Management Services.
9. In the event the Customer does not wish to proceed with confirmation of the order, Woodenhut shall be entitled to retain a cancellation fee equivalent to 50% of the consideration (10% of the estimated project value) remitted by the customer as an act of acceptance of the provisional design and concept. The cancellation fee is applicable for the Modular Furniture as well as Onsite Work and Project Management Services. Woodenhut neither warrants the services provided by the Bespoke Merchants nor extends any kind of implied or explicit guarantees/warranties in relation to the services/ products rendered under this initiative.
10. Our team strives to provide accurate scope and pricing information in the BOQ’s shared with you, but there could be, pricing errors or typographical errors. We cannot confirm the total cost of the project until after the Confirmation of the Order and we have done a thorough site survey. There could be variations in the cost based on site conditions and changes/additions in the scope.